Returns and Refunds Policy

Refund Policy

At Resplix, our dedication lies in offering solutions that significantly improve your well-being. We stand by the quality and effectiveness of our range, suggesting a trial period of at least 14 days to fully appreciate the benefits our products bring. Should you find yourself not entirely satisfied after this period but within our 60-day grace, we're here to assist. For support, simply reach out to us at hello@resplix.co.uk.

Cancellation Policy We understand that plans can change. For any modifications or cancellations, please inform us within 24 hours of your order. Beyond this window, adjustments may not be feasible as your order progresses to fulfillment. For cancellations made within the specified time, expect a refund within 7 business days.

60-Day Money Back Guarantee Confidence in our products allows us to offer you a 60-day money-back guarantee. We encourage a minimum 14-day usage to experience their full potential. If satisfaction eludes you, returns are accepted within this 60-day period, noting that shipping costs are non-refundable.

Initiating a return is straightforward: contact our support team via our 'Contact Us' page or directly at hello@resplix.co.uk, including your order details for a swift process.

Damaged Items Our commitment to quality extends to ensuring your products arrive in perfect condition. Should you receive a damaged item, defined by defects or breakage, inform us within 72 hours of receipt. Email hello@resplix.co.uk with clear evidence of the damage for a hassle-free replacement. Note, normal wear or misuse does not fall under this provision.

Shipping and Delivery While we aim for prompt delivery, external factors like courier services or customs can introduce delays beyond our control. For delivery issues, we recommend contacting the courier directly. Resplix cannot be held accountable for lost, stolen, or delayed parcels.

Incorrect Shipping Address Accuracy at checkout is crucial. Should an incorrect address be provided and not corrected within 24 hours of your order, we cannot offer a resend or refund.

Policy Updates Please note, Resplix reserves the right to amend this Return & Refund Policy as necessary. It is your responsibility to review this policy periodically. Continued purchase and use of Resplix products imply acceptance of these terms.

By choosing Resplix, you're not just purchasing a product; you're investing in a solution designed to enhance your quality of life. We're here to support you every step of the way.